Privacy policy

Last updated 14 October 2026

Keepsake is run by [Registered business name], [Registered address, city, state, PIN] ("Keepsake", "we", "us"). Questions: [support email] or +91 63775 47759 (call or WhatsApp).

What we collect

• Account details: your name, email, phone number (if given) and a securely hashed password.
• Your keepsakes: the photos, text, dates, song links and settings you add. Passwords for keepsakes are stored only as a salted hash.
• Orders: what you bought, the amount, any discount or prepaid code used. Card and UPI details go directly to Razorpay; we never receive them.
• Usage: basic logs and how many times a keepsake was opened. On our own pages (never on the keepsakes you share), the Meta Pixel may record visits and purchases so we can measure our ads. You can block it with your browser's tracking settings.

How we use it

To run your account, show your keepsakes to the people you share them with, process payments, answer support requests, prevent misuse, and understand which ads work. We do not sell your personal data.

Who we share it with

• Razorpay, to take payments.
• Our hosting and storage providers (Vercel and Upstash), who store data on our behalf, possibly on servers outside India.
• Meta, as ad-measurement events (page views, checkouts, purchases) from our own pages, if the pixel is enabled.
• Authorities, when the law requires it.

How long we keep it

Your keepsakes stay as long as your account does. Order records are kept as long as tax law requires. Delete a keepsake from My memories and it is removed from our live storage straight away.

Your rights

Under India's Digital Personal Data Protection Act, 2023 you can ask to see, correct or erase your personal data, and withdraw consent. Most of this you can do yourself in My memories; for anything else write to [support email].

Security

We use HTTPS everywhere, hash all passwords, and limit who can access stored data. No system is perfectly secure, so please use a strong password.

Children

Keepsake is meant for adults. If you are under 18, use it only with a parent or guardian's permission.

Grievance officer